.customer-portal{--portal-text:#282828;--portal-surface:#f7f8f5;--portal-field:#fff;--portal-muted:#62675e;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;max-width:960px;color:var(--portal-text);margin:0 auto;padding:28px 20px 48px;font-size:16px;line-height:1.5}.customer-portal .portal-login-unified{background:linear-gradient(135deg,#fff5,#ffffff08),color-mix(in srgb,var(--portal-surface) 58%,transparent);-webkit-backdrop-filter:blur(28px)saturate(135%);border:1px solid #ffffff70;box-shadow:inset 0 1px #ffffffb3,inset 0 -1px #ffffff20,0 18px 50px #00000012}@media (prefers-color-scheme:dark){.customer-portal .portal-login-unified{background:linear-gradient(135deg,#ffffff12,#ffffff03),color-mix(in srgb,var(--portal-surface) 52%,transparent);border-color:#ffffff24;box-shadow:inset 0 1px #ffffff20,inset 0 -1px #ffffff08,0 18px 50px #00000026}}@supports not ((-webkit-backdrop-filter:blur(1px)) or (backdrop-filter:blur(1px))){.customer-portal .portal-login-unified{background:var(--portal-surface)}}@media (prefers-reduced-transparency:reduce){.customer-portal .portal-login-unified{background:var(--portal-surface);-webkit-backdrop-filter:none}}.customer-portal header{border-bottom:1px solid #8884;align-items:center;gap:12px;padding-bottom:24px;display:flex}.portal-brand{letter-spacing:-1px;font:200 30px/1.2 Helvetica Neue,sans-serif}.customer-portal header>span:last-child{opacity:.7;margin-left:auto;font-size:14px}.customer-portal{isolation:isolate;position:relative}.portal-atmosphere{z-index:-1;pointer-events:none;opacity:.25;width:100vw;height:clamp(200px,28vw,340px);position:absolute;top:0;left:50%;overflow:hidden;transform:translate(-50%);-webkit-mask-image:linear-gradient(#000 0%,#0009 45%,#0000 100%);mask-image:linear-gradient(#000 0%,#0009 45%,#0000 100%)}.portal-atmosphere img{object-fit:cover;object-position:center 40%;width:100%;height:100%;display:block}.customer-portal:has(.portal-atmosphere)>header{border-bottom:0}.portal-intro{margin:32px 0 24px}.portal-intro h1{letter-spacing:-.025em;font-size:clamp(28px,5vw,40px);line-height:1.2}.portal-intro p{opacity:.75}.portal-card{background:var(--portal-surface);overflow-wrap:anywhere;border:1px solid #8884;border-radius:22px;margin:20px 0;padding:24px}body.keyware-theme .customer-portal .portal-login-unified{width:100%;min-width:0;max-width:640px;margin-left:auto;margin-right:auto}.portal-login-title-row{justify-content:space-between;align-items:center;gap:16px;margin-bottom:16px;display:flex}.customer-portal .portal-login-unified>header{gap:10px;min-width:0;margin-bottom:24px;padding-bottom:20px}.customer-portal .portal-login-unified>header .portal-header-label{text-align:right;flex-shrink:0}@media (max-width:380px){.customer-portal .portal-login-unified>header{gap:7px}.customer-portal .portal-login-unified>header .portal-brand{font-size:25px}.customer-portal .portal-login-unified>header .portal-header-label{font-size:12px}.customer-portal .portal-login-unified>header>img{width:24px;height:24px}}.customer-portal .portal-login-unified .portal-login-title-row h1{min-width:0;margin:0}.portal-login-controls{flex:none;justify-content:flex-end;min-height:44px;display:flex}.portal-atmosphere img{animation:70s ease-in-out infinite alternate portal-cloud-drift;transform:scale(1.12)}.portal-atmosphere{opacity:1}.customer-portal{padding-top:calc(28px + env(safe-area-inset-top,0px));padding-left:max(20px,env(safe-area-inset-left,0px));padding-right:max(20px,env(safe-area-inset-right,0px));padding-bottom:calc(48px + env(safe-area-inset-bottom,0px))}.customer-portal .portal-atmosphere{height:calc(clamp(200px,28vw,340px) + env(safe-area-inset-top,0px));position:fixed;top:0}.portal-atmosphere img{opacity:.25}.portal-star{pointer-events:none;opacity:.08;background:#fff;border-radius:50%;width:3px;height:3px;animation:23s ease-in-out infinite portal-star-glow;position:absolute;box-shadow:0 0 5px 2px #ffffffa0,0 0 12px 3px #eaf1ff50}@keyframes portal-cloud-drift{0%{transform:scale(1.12)translate(-2.5%,-1%)}to{transform:scale(1.12)translate(2.5%,1%)}}@keyframes portal-star-glow{0%,12%,30%,57%,76%,to{opacity:.08;transform:scale(.65)}18%{opacity:1;transform:scale(1.35)}23%{opacity:.22;transform:scale(.85)}63%{opacity:.85;transform:scale(1.15)}68%{opacity:.15;transform:scale(.75)}86%{opacity:.65;transform:scale(1.05)}92%{opacity:.1;transform:scale(.7)}}@media (prefers-reduced-motion:reduce){.portal-atmosphere img,.portal-star{animation:none}.portal-star{opacity:.3}}body.keyware-theme .customer-portal .portal-integrated-card{max-width:640px;transition:max-width .55s cubic-bezier(.22,1,.36,1),padding .55s cubic-bezier(.22,1,.36,1)}body.keyware-theme .customer-portal:has(.portal-integrated-card){max-width:1200px}body.keyware-theme .customer-portal .portal-integrated-card-expanded{max-width:1160px}.portal-integrated-card-expanded .portal-header-label{margin-left:auto}.portal-integrated-card-expanded .portal-login-title-row{align-items:flex-start}.portal-integrated-card-expanded .portal-ticket-grid,.portal-integrated-card-expanded .portal-session-toolbar{animation:.45s ease-out both portal-content-reveal}@keyframes portal-content-reveal{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@media (max-width:600px){body.keyware-theme .customer-portal .portal-integrated-card-expanded{padding:20px 16px}.portal-integrated-card-expanded>header,.portal-integrated-card-expanded .portal-login-title-row{flex-wrap:wrap}}@media (prefers-reduced-motion:reduce){body.keyware-theme .customer-portal .portal-integrated-card{transition:none}.portal-integrated-card-expanded .portal-ticket-grid,.portal-integrated-card-expanded .portal-session-toolbar{animation:none}}.portal-code-entry{width:min(100%,320px);margin:8px auto 12px;display:block;position:relative}body.keyware-theme .customer-portal .portal-code-entry input{z-index:1;opacity:0;cursor:text;background:0 0;border:0;border-radius:0;width:100%;height:100%;margin:0;padding:0;font-size:24px;position:absolute;inset:0}.portal-code-digits{pointer-events:none;grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;display:grid}.portal-code-digits>span{border-bottom:1px solid color-mix(in srgb,var(--portal-text) 40%,transparent);font-variant-numeric:tabular-nums;min-height:52px;color:var(--portal-text);place-items:center;padding:0 0 6px;font-size:28px;font-weight:500;line-height:1.3;display:grid}.portal-code-entry:focus-within .portal-code-digits>span[data-active=true]{border-bottom:2px solid #70aff0;padding-bottom:5px}.portal-code-entry:has(input:disabled){opacity:.55}.portal-status-scopes{flex-wrap:wrap;align-items:center;gap:8px;margin:16px 0 20px;display:flex}.customer-portal .portal-status-scopes button{--scope-tint:#8d969e;border:1px solid color-mix(in srgb,var(--scope-tint) 45%,transparent);background:linear-gradient(140deg,#ffffff16,#ffffff03),color-mix(in srgb,var(--scope-tint) 12%,transparent);width:auto;min-height:36px;color:var(--portal-text);-webkit-backdrop-filter:blur(12px);cursor:pointer;border-radius:999px;align-items:center;gap:8px;margin:0;padding:6px 13px;font-size:14px;font-weight:500;line-height:1.4;display:inline-flex;box-shadow:inset 0 1px #ffffff24,0 2px 6px #0000000d}.customer-portal .portal-status-scopes button[data-status=open]{--scope-tint:#a4bc55}.customer-portal .portal-status-scopes button[data-status=in_progress]{--scope-tint:#579fe6}.customer-portal .portal-status-scopes button[data-status=waiting],.customer-portal .portal-status-scopes button[data-status=awaiting_transport],.customer-portal .portal-status-scopes button[data-status=awaiting_support],.customer-portal .portal-status-scopes button[data-status=awaiting_response]{--scope-tint:#d4a63a}.customer-portal .portal-status-scopes button[data-status=feedback_received]{--scope-tint:#4ea9a0}.customer-portal .portal-status-scopes button[data-status=submitted]{--scope-tint:#a4bc55}.customer-portal .portal-status-scopes button[data-status=done],.customer-portal .portal-status-scopes button[data-status=customer_confirmed]{--scope-tint:#5caa75}.customer-portal .portal-status-scopes button[data-status=deferred],.customer-portal .portal-status-scopes button[data-status=awaiting_resume]{--scope-tint:#ad7ad2}.customer-portal .portal-status-scopes button[aria-pressed=true]{background:linear-gradient(140deg,#fff2,#ffffff06),color-mix(in srgb,var(--scope-tint) 28%,transparent);border-color:var(--scope-tint);box-shadow:inset 0 0 0 1px var(--scope-tint),0 2px 8px #0001;font-weight:700}.customer-portal .portal-status-scopes button:hover{border-color:var(--scope-tint)}.portal-status-scopes button>span{background:color-mix(in srgb,var(--scope-tint) 18%,transparent);font-variant-numeric:tabular-nums;border-radius:999px;min-width:20px;padding:1px 5px;font-size:12px}body.keyware-theme .customer-portal .portal-login input[type=email]{border:0;border-bottom:1px solid color-mix(in srgb,var(--portal-text) 35%,transparent);box-shadow:none;min-height:44px;color:var(--portal-text);caret-color:var(--portal-text);background:0 0;border-radius:0;padding:8px 0;font-size:1.25rem;line-height:1.5}body.keyware-theme .customer-portal .portal-login input[type=email]:autofill{-webkit-text-fill-color:var(--portal-text);caret-color:var(--portal-text);-webkit-background-clip:text;background-clip:text}body.keyware-theme .customer-portal .portal-login input[type=email]:-webkit-autofill{caret-color:var(--portal-text);-webkit-text-fill-color:var(--portal-text)!important;-webkit-background-clip:text!important;background-clip:text!important}body.keyware-theme .customer-portal .portal-login input[type=email]:focus-visible{border-bottom-color:#70aff0;outline:0;box-shadow:0 1px #70aff0}body.keyware-theme .portal-login-controls .footer-preference-controls{align-items:center;gap:8px;margin:0;display:flex}body.keyware-theme .portal-login-controls .language-pill{width:44px;height:44px;min-height:44px;color:var(--portal-text);-webkit-backdrop-filter:blur(12px);background:linear-gradient(145deg,#ffffff25,#ffffff08);border:1px solid #8884;border-radius:50%;place-items:center;padding:0;display:grid;box-shadow:inset 0 1px #ffffff30,0 2px 8px #00000012}body.keyware-theme .customer-portal footer.portal-login-footer{box-sizing:border-box;white-space:normal;width:100%;min-width:0;color:var(--portal-muted);border-top:1px solid #8883;flex-direction:column;align-items:center;gap:12px;margin:24px 0 0;padding:20px 0 0;display:flex;overflow:visible}body.keyware-theme .customer-portal .portal-login-footer .legal-links{flex-wrap:wrap;justify-content:center;gap:8px 18px;font-size:14px;display:flex}body.keyware-theme .customer-portal .portal-login-footer .legal-links a{color:var(--portal-muted)}body.keyware-theme .customer-portal .portal-login-footer p{margin:0;font-size:12px}.portal-login{max-width:500px}.customer-portal form{gap:12px;display:grid}.customer-portal input,.customer-portal textarea{font:inherit;color:inherit;background:var(--portal-field);box-sizing:border-box;border:1px solid #8887;border-radius:12px;width:100%;padding:12px}.customer-portal textarea{resize:vertical}.customer-portal button{font:inherit;color:inherit;cursor:pointer;background:0 0;border:1px solid #8886;border-radius:999px;min-height:44px;padding:10px 16px}.customer-portal button:disabled{opacity:.5;cursor:default}.customer-portal .portal-primary{color:#202518;background:#b7cc65;border-color:#b7cc65;font-weight:600}.customer-portal :focus-visible{outline-offset:3px;outline:3px solid #70aff0}.portal-actions,.portal-session,.portal-task-heading{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.portal-session{justify-content:space-between}.portal-task-heading h2{flex:1;min-width:180px;margin:0;font-size:20px}.portal-number{color:#202518;background:#b7cc65;border-radius:50%;place-items:center;min-width:36px;height:36px;font-weight:600;display:grid}.portal-pill{border:1px solid #8885;border-radius:999px;padding:4px 10px;font-size:14px;display:inline-block}.portal-meta{opacity:.7;font-size:14px}.portal-sent{color:#282828;background:#fff;border-radius:14px;margin:16px 0;padding:20px}.portal-sent img{border-radius:10px;max-width:100%;height:auto}.portal-sent figure{margin:12px 0}.portal-sent figcaption{font-size:14px}.portal-feedback{border-top:1px solid #8884;padding:16px 0}.portal-feedback strong,.portal-feedback small{margin-top:8px;display:block}.portal-feedback p{white-space:pre-wrap}.portal-message,.portal-error{border:1px solid #8885;border-radius:12px;padding:14px}.portal-message{background:#85a33e22}.portal-error{background:#d2474722}.portal-login-unified{box-sizing:border-box;max-width:640px;margin:24px auto;padding:clamp(20px,4vw,32px)}.portal-login-unified .portal-intro{margin:0 0 24px}.portal-login-unified .portal-intro h1{margin:0 0 10px}.portal-login-unified .portal-intro p{margin:0}.portal-login-unified .portal-login{background:0 0;border:0;border-radius:0;max-width:none;margin:20px 0 0;padding:0}.portal-login-unified>.portal-message,.portal-login-unified>.portal-error{margin:0 0 20px}.customer-portal label{color:var(--portal-text)}.portal-ticket-grid{grid-template-columns:repeat(auto-fill,minmax(min(100%,280px),1fr));align-items:stretch;gap:16px;margin:20px 0;display:grid}.customer-portal .portal-ticket{box-sizing:border-box;text-align:left;background:var(--portal-surface);border-radius:20px;flex-direction:column;align-items:flex-start;gap:12px;width:100%;min-width:0;margin:0;padding:20px;transition:border-color .15s,box-shadow .15s;display:flex}.customer-portal .portal-ticket:hover{border-color:#a6bd5d;box-shadow:0 4px 16px #0001}.portal-ticket strong{font-size:20px;line-height:1.3}.portal-ticket .portal-pill{margin-top:auto}.portal-ticket-count{color:var(--portal-muted);font-size:14px}.portal-new-task summary{cursor:pointer;font-weight:600}.portal-new-task form{margin-top:20px}.employee-push-control{flex-wrap:wrap;align-items:center;gap:12px;margin:0 0 16px;display:flex}.employee-push-control button{font:inherit;color:inherit;background:0 0;border:1px solid #8886;border-radius:999px;padding:10px 16px}.employee-push-control small{opacity:.7;font-size:14px}.portal-confirmation-details{border-block:1px solid #8885;margin:24px 0;padding:18px 0}.portal-confirmation-details dt{color:var(--portal-muted);margin-top:12px;font-size:14px}.portal-confirmation-details dt:first-child{margin-top:0}.portal-confirmation-details dd{overflow-wrap:anywhere;margin:4px 0 0;font-weight:600}.customer-portal .portal-card{color:var(--portal-text)}.customer-portal .portal-task-card{transition:border-color .15s,box-shadow .15s}.customer-portal .portal-task-card:hover,.customer-portal .portal-task-card:focus-within{border-color:#a6bd5d;box-shadow:0 4px 16px #0001}.customer-portal .portal-task-card:has(.portal-task-chevron:focus-visible){outline-offset:3px;outline:3px solid #70aff0}.customer-portal .portal-task-card .portal-task-chevron:focus-visible{outline:none}@media (prefers-reduced-motion:reduce){.customer-portal .portal-task-card{transition:none}}.customer-portal .portal-search-controls{background:var(--portal-field);border:1px solid #8887;border-radius:14px;gap:0;padding:3px}.customer-portal .portal-search-controls:focus-within{outline-offset:3px;outline:3px solid #70aff0}.customer-portal .portal-search-controls input{background:0 0;border:0;border-radius:10px;outline:none;padding:10px 12px}.customer-portal .portal-search-controls input::-webkit-search-cancel-button{-webkit-appearance:none}.customer-portal .portal-search-controls>.portal-glass-icon{box-shadow:none;-webkit-backdrop-filter:none;color:var(--portal-muted);background:0 0;border:0}.customer-portal .portal-search-controls>.portal-glass-icon:hover:not(:disabled){color:var(--portal-text);background:#8882}.customer-portal .portal-status{box-sizing:border-box;white-space:normal;color:#51584e;background:#eef0ec;border-color:#c5cbc0;border-radius:999px;flex:none;justify-content:center;place-self:flex-start start;align-items:center;width:fit-content;max-width:100%;padding:7px 15px;font-size:14px;font-weight:600;line-height:1.4;display:inline-flex}.portal-status[data-status=open],.portal-status[data-status=submitted]{color:#52651c;background:#edf2df;border-color:#c1ce94}.portal-status[data-status=in_progress]{color:#205a92;background:#e7f1fc;border-color:#a9c9ea}.portal-status[data-status=waiting],.portal-status[data-status=awaiting_transport],.portal-status[data-status=awaiting_support],.portal-status[data-status=awaiting_response]{color:#80570d;background:#fff3d9;border-color:#e2c78f}.portal-status[data-status=deferred],.portal-status[data-status=awaiting_resume]{color:#6b488b;background:#f0eaf8;border-color:#cfb8e4}.portal-status[data-status=feedback_received]{color:#226c68;background:#e0f3f2;border-color:#a6d1cd}.portal-status[data-status=done],.portal-status[data-status=customer_confirmed]{color:#296a3b;background:#e5f3e8;border-color:#a9d2b4}@media (prefers-color-scheme:dark){.customer-portal .portal-status{color:#d4dacd;background:#42473f;border-color:#697262}.customer-portal .portal-status[data-status=open],.customer-portal .portal-status[data-status=submitted]{color:#d2e497;background:#3e482c;border-color:#778a43}.customer-portal .portal-status[data-status=in_progress]{color:#aad5ff;background:#263f56;border-color:#53799e}.customer-portal .portal-status[data-status=waiting],.customer-portal .portal-status[data-status=awaiting_transport],.customer-portal .portal-status[data-status=awaiting_support],.customer-portal .portal-status[data-status=awaiting_response]{color:#f3d391;background:#4b4028;border-color:#8a764b}.customer-portal .portal-status[data-status=deferred],.customer-portal .portal-status[data-status=awaiting_resume]{color:#dfc3f7;background:#42344f;border-color:#8a6ca2}.customer-portal .portal-status[data-status=feedback_received]{color:#a0e0d8;background:#294543;border-color:#5a8b85}.customer-portal .portal-status[data-status=done],.customer-portal .portal-status[data-status=customer_confirmed]{color:#afe2bb;background:#2c4534;border-color:#608c6c}}.portal-search{margin:22px 0}.portal-search label{font-size:14px;font-weight:600}.portal-search-controls{align-items:center;gap:8px;display:flex}.portal-search-controls input{flex:1;min-width:0}.portal-search-results{gap:10px;margin-top:12px;display:grid}.portal-search-results>p{color:var(--portal-muted);margin:0;font-size:14px}.customer-portal .portal-search-result{text-align:left;background:var(--portal-surface);overflow-wrap:anywhere;border-radius:16px;flex-direction:column;gap:5px;padding:14px;display:flex}.portal-search-result small{color:var(--portal-muted);font-size:13px}.portal-search-result strong{font-size:16px}.portal-search-result span{font-size:14px}.portal-task-card{scroll-margin-top:20px}.customer-portal header>.portal-header-label{opacity:.7;margin-left:auto;font-size:14px}.customer-portal .portal-header-label .workspace-tics-version{letter-spacing:.01em;text-align:right;white-space:nowrap;margin-top:3px;font-size:10px;font-weight:400;line-height:1.3;display:block}.customer-portal .portal-logout-icon,.customer-portal .portal-glass-icon{-webkit-backdrop-filter:blur(12px);width:44px;height:44px;min-height:44px;color:var(--portal-text);background:linear-gradient(145deg,#ffffff25,#ffffff08);border:1px solid #8884;border-radius:50%;flex:0 0 44px;place-items:center;padding:0;display:grid;box-shadow:inset 0 1px #ffffff30,0 2px 8px #00000012}.customer-portal .portal-logout-icon:hover:not(:disabled),.customer-portal .portal-glass-icon:hover:not(:disabled){background:#8883}.portal-session-toolbar{flex-wrap:nowrap;align-items:center;gap:12px;display:flex}.portal-session-toolbar>span{overflow-wrap:anywhere;min-width:0}.portal-session-icons{flex-flow:row;flex-shrink:0;gap:8px;margin-left:auto;display:flex}@media (max-width:520px){.customer-portal header:has(.portal-logout-icon)>.portal-header-label{display:none}.customer-portal header>.portal-logout-icon{margin-left:auto}}.customer-portal .portal-unresolved{background:var(--portal-field);color:var(--portal-text);border:2px solid #9b7934;font-weight:600}.portal-feedback-hint{color:var(--portal-muted);margin:0;font-size:14px}.customer-portal .portal-task-resume{border-radius:999px;align-self:flex-start;width:auto;max-width:100%;min-height:36px;padding:7px 14px;font-size:14px;font-weight:600;line-height:1.4}.portal-task-card-summary{padding-right:38px;position:relative}.customer-portal .portal-task-chevron{background:#8882;border:0;place-items:center;width:44px;height:44px;padding:0;display:grid;position:absolute;top:-8px;right:-8px}.portal-task-chevron svg{transition:transform .22s}.portal-task-card[data-expanded=true] .portal-task-chevron svg{transform:rotate(180deg)}.portal-task-expansion{opacity:0;grid-template-rows:0fr;transition:grid-template-rows .25s,opacity .2s;display:grid}.portal-task-expansion[data-open=true]{opacity:1;grid-template-rows:1fr}.portal-task-expansion-inner{min-height:0;overflow:hidden}.portal-task-chat{border-top:1px solid #8883;flex-direction:column;gap:12px;margin-top:16px;padding-top:16px;display:flex}.portal-chat-bubble{box-sizing:border-box;overflow-wrap:anywhere;border:1px solid #8883;border-radius:16px;max-width:100%;margin:0;padding:12px}.portal-chat-customer{background:#b7cc6514;border-bottom-right-radius:4px}.portal-chat-keyware{background:var(--portal-field);border-bottom-left-radius:4px}.portal-chat-bubble small{color:var(--portal-muted);margin-bottom:8px;font-size:13px;display:block}.portal-chat-bubble strong{font-size:14px}.portal-chat-bubble p{white-space:pre-wrap;margin:8px 0}.portal-task-chat img{object-fit:contain;border-radius:10px;max-width:100%;max-height:420px;margin:10px 0;display:block}.portal-chat-shared figure{margin:12px 0}.portal-task-chat figcaption{white-space:pre-wrap;font-size:14px}.portal-chat-shared{font-size:16px}.portal-chat-shared table{table-layout:fixed;width:100%}.portal-task-chat>.portal-meta{margin:0}@media (prefers-reduced-motion:reduce){.portal-task-chevron svg,.portal-task-expansion{transition:none}}.portal-attachment-figure{box-sizing:border-box;background:var(--portal-field);border:1px solid #8884;border-radius:16px;width:100%;min-width:0;max-width:640px;padding:12px;position:relative}.portal-attachment-image{object-fit:contain;border-radius:10px;width:100%;height:auto;max-height:420px;margin-bottom:12px;display:block}.portal-attachment-figure>label{gap:6px;font-size:14px;display:grid}.customer-portal .portal-attachment-figure>.portal-attachment-remove{color:#343434;background:linear-gradient(145deg,#fffc,#fff8);position:absolute;top:18px;right:18px;box-shadow:0 2px 10px #0003,inset 0 1px #fff8}.portal-task-grid{grid-template-columns:repeat(auto-fill,minmax(min(100%,280px),1fr));align-items:start;gap:16px;margin:20px 0;display:grid}.customer-portal .portal-task-card{border-radius:20px;min-width:0;margin:0;padding:18px}.portal-task-card .portal-task-heading{grid-template-columns:28px minmax(0,1fr);align-items:start;gap:10px;display:grid}.portal-task-card .portal-task-heading h2{min-width:0;margin:2px 0 0;font-size:16px;font-weight:700;line-height:1.4}.portal-task-card .portal-number{width:28px;min-width:28px;height:28px;font-size:14px}.portal-task-card .portal-task-heading .portal-pill{box-sizing:border-box;grid-column:2;justify-self:start;max-width:100%}.portal-task-card .portal-meta{margin:12px 0 0}.portal-task-card>p:not(.portal-meta){margin:12px 0}.portal-task-card>a{margin-top:12px;font-size:14px;display:block}.portal-task-card>button{margin-top:12px}.customer-portal .portal-attachment-row{flex-flow:row;align-items:center}.portal-attachment-row>span{overflow-wrap:anywhere;flex:1;min-width:0}.portal-attachment-row>img{flex-shrink:0}.customer-portal .portal-attachment-remove{-webkit-backdrop-filter:blur(12px);width:44px;height:44px;color:var(--portal-muted);background:linear-gradient(145deg,#ffffff30,#ffffff0c);border:1px solid #8884;border-radius:50%;flex:0 0 44px;place-items:center;padding:0;display:grid;box-shadow:inset 0 1px #ffffff40,0 2px 8px #00000012}.customer-portal .portal-attachment-remove:hover:not(:disabled){color:var(--portal-text);background:#8883}.portal-new-task{position:relative}.portal-new-task>summary{min-height:32px;padding-right:48px}.customer-portal .portal-new-task-close{width:44px;height:44px;min-height:44px;color:var(--portal-muted);background:0 0;border:0;border-radius:50%;place-items:center;padding:0;display:grid;position:absolute;top:14px;right:14px}.portal-new-task-close:before{content:"";background:#8883;border-radius:50%;position:absolute;inset:6px}.portal-new-task-close svg{position:relative}.customer-portal .portal-new-task-close:hover{color:var(--portal-text)}.portal-new-task:not([open])>.portal-new-task-close{display:none}.portal-upload p{color:var(--portal-muted);font-size:14px}.portal-image-previews{flex-wrap:wrap;gap:12px;display:flex}.portal-image-previews figure{max-width:180px;margin:0}.portal-image-previews img{object-fit:contain;border-radius:8px;width:100%;max-height:140px;display:block}.portal-feedback-image{object-fit:contain;border-radius:8px;max-width:100%;max-height:480px;margin-top:12px;display:block}.portal-complete{margin-top:48px}.portal-complete h1{font-size:28px;line-height:1.3}.customer-portal input:disabled{color:var(--portal-muted);-webkit-text-fill-color:var(--portal-muted);opacity:1}.customer-portal input::placeholder,.customer-portal textarea::placeholder{color:var(--portal-muted);opacity:1}@media (prefers-color-scheme:dark){.customer-portal{--portal-text:#f1f3ee;--portal-surface:#353833;--portal-field:#292c27;--portal-muted:#bcc2b6;--lightningcss-light: ;--lightningcss-dark:initial;--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}.customer-portal .portal-chat-shared,.customer-portal .portal-chat-shared *{color:var(--portal-text)!important;border-color:#66705e!important}.customer-portal .portal-chat-shared [style*=background],.customer-portal .portal-chat-shared [bgcolor]{background:var(--portal-surface)!important}.customer-portal .portal-chat-shared a{color:#c6dc82!important}}@media (max-width:520px){.portal-card{padding:18px}.portal-actions{flex-direction:column;align-items:stretch}.portal-sent{padding:12px}}.ticket-shared-files{border:1px solid color-mix(in srgb,currentColor 16%,transparent);background:color-mix(in srgb,currentColor 3%,transparent);color:inherit;border-radius:20px;min-width:0;margin:1.25rem 0;padding:1.1rem 1.25rem;font-size:.95rem}.ticket-files-heading{justify-content:space-between;align-items:center;gap:1rem;display:flex}.ticket-files-actions{flex:none;align-items:center;gap:.5rem;margin-left:auto;display:flex}.ticket-files-heading h3{margin:0;font-size:1rem}.ticket-shared-files .ticket-files-hint{opacity:.78;overflow-wrap:anywhere;margin:.65rem 0;font-size:.875rem;line-height:1.5}.ticket-shared-files a{color:inherit;text-decoration:underline}.ticket-shared-files ul{margin:1rem 0 0;padding:0;list-style:none}.ticket-shared-files li{border-top:1px solid color-mix(in srgb,currentColor 12%,transparent);justify-content:space-between;align-items:center;gap:1rem;padding:.8rem 0;display:flex}.ticket-shared-files li>div{min-width:0}.ticket-file-name{overflow-wrap:anywhere;font-size:.95rem;font-weight:550;display:block}.ticket-shared-files small{opacity:.75;overflow-wrap:anywhere;font-size:.8125rem;line-height:1.5;display:block}.ticket-shared-files button,.ticket-files-upload{font:inherit;cursor:pointer;white-space:nowrap;min-height:38px;border:1px solid color-mix(in srgb,currentColor 20%,transparent)!important;color:inherit!important;background:color-mix(in srgb,currentColor 4%,transparent)!important;border-radius:999px!important;padding:.5rem .9rem!important;font-size:.875rem!important}.ticket-shared-files button:disabled{opacity:.45;cursor:default}.ticket-files-upload{align-items:center;margin:.2rem 0;position:relative;overflow:hidden;display:inline-flex!important}.ticket-files-upload input{opacity:0;cursor:pointer;width:100%;height:100%;position:absolute;inset:0}.ticket-files-upload:focus-within{outline:2px solid var(--site-accent,#a9bb52);outline-offset:3px}.ticket-files-error{color:#dc6565!important;opacity:1!important}.ticket-shared-files p[role=status]{font-size:.875rem}@media (max-width:600px){.ticket-shared-files{padding:1rem}.ticket-shared-files li{flex-wrap:wrap;align-items:flex-start}.ticket-files-heading{gap:.5rem}}.ticket-shared-files li{grid-template-columns:minmax(0,1fr) 44px 44px;align-items:start;gap:0 .5rem;display:grid}.ticket-shared-files li>div:first-child{grid-area:1/1;padding-right:.5rem}.ticket-shared-files .ticket-file-preview{display:contents}.ticket-shared-files .ticket-file-download{grid-area:1/3}.ticket-shared-files .ticket-file-preview-toggle{grid-area:1/2}.ticket-shared-files .ticket-file-preview-panel{grid-area:2/1/auto/-1}.ticket-shared-files button.ticket-file-icon{-webkit-backdrop-filter:blur(12px);justify-content:center;align-items:center;width:44px;height:44px;min-height:44px;transition:background .15s,transform .15s;display:inline-flex;box-shadow:inset 0 1px 1px #ffffff18,0 2px 6px #0000000a;background:color-mix(in srgb,currentColor 7%,transparent)!important;border-radius:50%!important;padding:0!important}.ticket-shared-files button.ticket-file-icon:hover:not(:disabled){background:color-mix(in srgb,currentColor 14%,transparent)!important}.ticket-shared-files button.ticket-file-icon:active:not(:disabled){transform:scale(.96)}.ticket-shared-files button.ticket-file-icon:focus-visible{outline-offset:3px;outline:3px solid #70aff0}@media (prefers-reduced-motion:reduce){.ticket-shared-files button.ticket-file-icon{transition:none}}.ticket-file-preview-panel{min-width:0;margin-top:.75rem}.ticket-shared-files li[data-can-delete]{grid-template-columns:minmax(0,1fr) 44px 44px 44px}.ticket-shared-files .ticket-file-delete{grid-area:1/4}@media (max-width:600px){.ticket-shared-files li[data-can-delete]>div:first-child{grid-area:1/1/auto/-1;margin-bottom:.5rem}.ticket-shared-files li[data-can-delete] .ticket-file-preview-toggle,.ticket-shared-files li[data-can-delete] .ticket-file-download,.ticket-shared-files li[data-can-delete] .ticket-file-delete{grid-row:2}.ticket-shared-files li[data-can-delete] .ticket-file-preview-panel{grid-row:3}}.ticket-file-preview-pages{flex-wrap:wrap;justify-content:center;align-items:center;gap:.75rem;margin-bottom:.75rem;display:flex}.ticket-file-preview-scroll{border:1px solid color-mix(in srgb,currentColor 16%,transparent);background:#fff;border-radius:12px;max-height:75vh;overflow:auto}.ticket-file-preview-scroll canvas{background:#fff;width:100%;height:auto;display:block}.ticket-pdf-continuous{scrollbar-gutter:stable;overscroll-behavior:contain;background:#8882;padding:8px}.ticket-pdf-page{background:#fff;width:100%;margin-bottom:12px;position:relative;overflow:hidden;box-shadow:0 2px 6px #0002}.ticket-pdf-page:last-child{margin-bottom:0}.ticket-pdf-page-placeholder{color:#666;text-align:center;place-items:center;padding:16px;font-size:14px;display:grid;position:absolute;inset:0}.ticket-pdf-continuous:focus-visible{outline-offset:3px;outline:3px solid #70aff0}.ticket-file-summary{align-items:center;gap:14px;display:flex}.ticket-file-summary>div{min-width:0}.ticket-file-thumbnail{color:#59616a;background:#fff;border:1px solid #8883;border-radius:5px;flex:0 0 32px;justify-content:center;align-items:center;width:32px;height:44px;display:flex;overflow:hidden;box-shadow:0 2px 7px #0003}.ticket-file-thumbnail img{object-fit:contain;background:#fff;width:100%;height:100%;display:block}.ticket-markdown-reader{color:#242424;overflow-wrap:anywhere;padding:20px;font-size:15px;line-height:1.65}.ticket-markdown-reader h1,.ticket-markdown-reader h2,.ticket-markdown-reader h3{color:inherit;margin:1.2em 0 .5em;line-height:1.3}.ticket-markdown-reader>:first-child{margin-top:0}.ticket-markdown-reader p{margin:.7em 0}.ticket-shared-files .ticket-markdown-reader ul,.ticket-shared-files .ticket-markdown-reader ol{list-style:revert;padding-left:1.5em;display:block}.ticket-shared-files .ticket-markdown-reader li{border:0;margin:.25em 0;padding:0;display:list-item}.ticket-markdown-reader pre{white-space:pre;background:#f2f3f4;border-radius:6px;padding:12px;overflow:auto}.ticket-markdown-reader code{font-family:monospace;font-size:.9em}.ticket-markdown-reader table{border-collapse:collapse;width:100%;display:block;overflow:auto}.ticket-markdown-reader th,.ticket-markdown-reader td{text-align:left;border:1px solid #ccc;padding:6px 10px}.ticket-markdown-reader a{color:#1769aa;text-decoration:underline}.ticket-markdown-reader blockquote{color:#555;border-left:3px solid #b7cc65;margin:1em 0;padding-left:1em}.ticket-markdown-reader:focus-visible{outline-offset:3px;outline:3px solid #70aff0}.ticket-file-type{letter-spacing:.02em;border-top:2px solid #b7cc65;padding-top:6px;font-size:10px;font-weight:700}